Event Report: Guest Screening in a Changing Landscape, Mar 9

Tue, March 16, 2021 2:51 PM | Anonymous

Submitted by Darlene Curtis Host2Host charter member and host in NE Portland. 

On March 9th, Host2Host held its monthly meetup on Guest Screening.  

This panel presentation was one of the best I have attended.

Three panelists with different types of listings shared their experiences, all three repeated these important points:

  • Your rental listing, as well as your personal profile is the first tool to attract the type of guest you want to host. Be very specific in your listing using key words like: quiet, secluded, perfect for couples wanting privacy or families needing space, etc. Be clear about boundaries like shared spaces and that you will or will not have access to kitchen or other areas. Include important rules like quiet hours, smoking policy and pets. 
  • Once you have a confirmed booking you can really dial-in guest screening in your confirmation letter. Include questions that will help identify whether the guest is a good fit for you. Ask why they are coming, if they have been to the area before, who is coming including age and relationship of all guests. Again, repeat what is most important to you: quiet hours, shared spaces, smoking, pet policies, etc.  Require a complete guest profile including a clear profile photo. Read prior host reviews about the guest.
  • Review your Airbnb listing. Be sure to include the House Rules section listing any no-exception items that your guests must agree to.  Insist that your guests acknowledge these house rules.

Airbnb will allow you to cancel – without penalty – any reservation if you feel uncomfortable with the guest. 


Host2Host members can view the event recording here

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